August eight, 2015 at one:twelve am I have not been so disappointed in all my life. I've talked to buyer service repeatedly once again about staying overcharged for three packing containers After i only have two! (These could well be the bins that bring cable into my boys bedrooms that was A part of the entire cost)! I at last had a representative admit they screwed up and she was putting in the “ticket†and I'd have a connect with back again the following day relating to a refund.
January 26, 2014 at twelve:seventeen pm Joke of a company. Look at all of the rip offs At any time and move Constitution to the highest with the list. They don't provide the service we pay for, they have NO service Reps, they have NO wish to offer service only to screw The patron at just about every transform. Just how long will it choose filing issues to the Better Small business Bureau, FTA, and FCC prior to they’re pressured to adjust to general company tactics? Have started switching my electronic mail tackle to gmail on ALL accounts so I am able to ditch Constitution.
I price like I’m with a candid camera present and somebody is enjoying a joke on me. Why need to I buy something I don’t have? Along with The complete scenario, I used a good potion of my weekend and two several hours this night on this without any resolution.
April seven, 2017 at 7:fifty nine am I too am a previous Time -Warner purchaser. So far, I thought of Time-Warner as having poor buyer service. Charter/Spectrum has set a new lower!. They don't return calls, their specialized assistance won't know their solutions, they really lie when requested for information, they can not be relied on to precisely doXXXXent phone calls and their shops are staffed/understaffed by inadequately informed and inadequately inspired employees. Wait around times of in excess of an hour or so being offered inadequate service are frequent.
seven.) Spelled out numerous times that our house is underground & different/exclusive & we’d require a journeyman Techician. Nope, everytime obtained a newbie who ultimately needed to contact a highly skilled Tech..This very last time the newbie tech reported the condition was our router…contacted that supplier, they Immediately despatched out a Tech who confirmed us on his gadgets our router is in fantastic working order, accurately, a lot less than a 12 months aged & the way it IS CHARTER. Directed me to contact , “drumroll be sure to, ahem†“MANAGEMENT OF Constitutionâ€â€¦
March 14, 2015 at 9:45 am I switched to constitution since my WOW bill was finding bigger and higher. We liked WOW. Initially every thing appeared good with Constitution. Even so the cable as it has performed prior to now with Charter stored reducing in and out. Now the one particular channel we check out a whole lot, Disney junior, has been “upgraded†to a completely new bundle. Even though I learn that shady considering the fact that I currently experienced the channel and may no more watch it, I locate this transfer particularly ridiculous considering that i now should get all the XXXXX Motion picture channels like cinemax and hbo to view my 3 year olds cartoons.
In the last month I've required to get in touch with into your guidance many periods with numerous challenges. One day all my traces ended up mixed up and your service assistance particular person (whom I gave a pleasant survey for) expended around an hour rebuilding the traces properly in your stop to ring in how we had organized. later that week just after nonetheless acquiring concerns, you guys arrived out and replaced the telephone modem.
The challenge is, they seek the services of outdoors connect with Heart corporations to intercept your connect with, but the employees are instructed to Adhere to the script handed to them and in order to avoid offering any service for just about any explanation.
The last price raise was eight%. They are saying this was on account of my Net marketing expiring. I didn't even know I'd a web promotion. I termed again in September once the eight% improve transpired plus they mentioned they might drop my selling price once more.
I don't know if any one can get this e mail. Since no e-mail are presented to get to the entrance Place of work I figured This might be worthy of a try out. You are able to’t find just about anything over the internet for electronic mail contacts. It's not worth to get in touch with in any longer. more to come I can not get wherever.
October nine, 2014 at 8:forty five am Glad to see im not the only just one coping with crap service from charter. This enterprise sucks! I cant even look at Television as a go here for more info consequence of damaged up image and no sound. I have seemed each wherever for an email deal with for them so i could send out a pic of what the service looks like.
June six, 2014 at twelve:05 pm I've some unhappy news for you personally. Verizon will likely not only Permit you to not cancel on line, they also can even not give you a confirmation selection as well as their favorite point to try and do should be to show you they are going to mail your last bill then they may Monthly bill you for the total month of service after which you can tack on late fees!
.gee, sounds like each cable profits individual I’ve at any time spoken to “that offer is not available, sorry if earlier agent reported it was….there aren’t any notes demonstrating you even known as in…) even though attempting to convince you to include a myriad of following-market extras and additional “thingsâ€. How come I Check us out here really feel labored more than whenever I manage the cable corporation? Could or not it's as a result of substantial boost in prices because of that advertised-on-Television/e mail-saturation teaser charges are no more offered…apart from new consumers. Forget about the faithful clients who stick all-around. Mr. Venech of Constitution promised a special expertise impressed by the “Constitution Playbook†that includes:
We as customer know that is full BS! Direct Tv set is beginning to search better and far better, In particular with all your upper body beating telling us individuals regarding how very good that you are!!!